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What's new? // February 2016

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To ensure that you're seeing all the interesting new content we're publishing, we're going to switch from a weekly format to a monthly one.

All this means is that we're going to list all the content for the next month in one article so you only have to look in once place to see everything.

February 16, 2016

Troubleshooting account lockout

Having some trouble getting into your Magento BI account? Try following these troubleshooting steps to resolve the issue. 

Using Time Options in the Report Builder

You're probably familiar with the global time options in the Report Builder, but what about ones that are metric-specific? In this article, Account Manager Craig Kelley discusses use cases for using this feature and walks you through how to build some sample reports.

February 11, 2016

Check out the new FAQ section!

To enable you to quickly find answers to common questions, we reorganized the FAQ section to be browsable by topic and question. 

February 4, 2016

Connecting Heroku using the Heroku collaboration feature

Connecting Heroku using the Postgres integration

Did you know that there are two ways you can connect your Heroku Postgres database to Magento BI? If you need a little help getting things set up, you can use the Heroku collaboration feature.

If you're a DIYer, check out the instructions for using our Postgres integration to connect your database to your Magento BI Data Warehouse.

February 1, 2016

Expected Zendesk data

This article has been updated to include information about the Zendesk organizations, macro, groups, ticket fields, and tags tables.

Standardizing data with mapping tables

If you've ever tried to segment your data and come across a jumbled mess of inputs, this article is for you. Mapping tables are an easy solution for cleaning up messy, unstandardized data.

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